Set up SMS verification with Twilio SMS

The official Logto connector for Twilio short message service.

tip:

In this guide, we assume you have basic knowledge of Logto Connectors. If you don't, check out the Configure connectors guide to get started.

Get started

Twilio provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and other communication functions. We can send the "verification code" text messages through its web service APIs.

Register Twilio account

Create a new account on Twilio. (Jump to the next step if you already have one.)

Set up senders' phone numbers

Go to the Twilio console page and sign in with your Twilio account.

Purchase a phone number under "Phone Numbers" -> "Manage" -> "Buy a number".

tip:

Sometimes you may encounter the situation that SMS service is not supported in specific countries or areas. Pick a number from other regions to bypass.

Once we have a valid number claimed, nav to the "Messaging" -> "Services". Create a new Message Service by clicking on the button.

Give a friendly service name and choose Notify my users as our service purpose. Following the next step, choose Phone Number as Sender Type, and add the phone number we just claimed to this service as a sender.

note:

Each phone number can only be linked with one messaging service.

Get account credentials

We will need the API credentials to make the connector work. Let's begin from the Twilio console page.

Click on the "Account" menu in the top-right corner, then go to the "API keys & tokens" page to get your Account SID and Auth token.

Back to "Messaging" -> "Services" settings page starting from the sidebar, and find the Sid of your service.

Compose the connector JSON

Fill out the accountSID, authToken and fromMessagingServiceSID fields with Account SID, Auth token and Sid of the corresponding messaging service.

You can add multiple SMS connector templates for different cases. Here is an example of adding a single template:

• Fill out the content field with arbitrary string-typed contents. Do not forget to leave {{code}} placeholder for random verification code.
• Fill out the usageType field with either Register, SignIn, ForgotPassword, Generic for different use cases. In order to enable full user flows, templates with usageType Register, SignIn, ForgotPassword and Generic are required.

Test Twilio SMS connector

You can enter a phone number and click on "Send" to see whether the settings can work before "Save and Done".

That's it. Don't forget to Enable connector in sign-in experience.

Config types

Name	Type
accountSID	string
authToken	string
fromMessagingServiceSID	string
templates	Templates[]

Template Properties	Type	Enum values
content	string	N/A
usageType	enum string	'Register' | 'SignIn' | 'ForgotPassword' | 'Generic'

Reference

Twilio - Error and Warning Dictionary